Privacy Policy

Introduction

Thomasville Decks ("we," "us," or "our") operates the website thomasvilledecks.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and what choices you have. By using our website, you agree to the practices described below.

We take your privacy seriously. We do not sell your personal information to third parties.

Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our website, we collect information such as your name, phone number, email address, and the details of your project. We use this information only to respond to your inquiry and to provide you with the service you requested.

Information collected automatically

When you visit our website, we may collect certain information automatically through analytics tools and server logs. This may include your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. This information is used in aggregate to understand how visitors use our website so we can improve it. It is not used to identify you personally.

Cookies and similar technologies

Our website may use cookies - small text files stored on your device - to improve your browsing experience. We may also use third-party analytics services such as Google Analytics, which set their own cookies to track aggregate usage patterns. You can disable cookies through your browser settings at any time, though doing so may affect how some parts of the site work.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule on-site visits and follow up on ongoing projects
• Communicate with you about our services
• Improve the content and functionality of our website
• Comply with applicable laws and regulations

We do not use your personal information for automated decision-making or profiling. We do not send unsolicited marketing emails unless you have specifically requested updates from us.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: We may share information with third-party tools we use to operate our website or manage customer communications, such as form processing services or email platforms. These providers are only permitted to use your information to provide services to us.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfer: If our business is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you if this occurs.

Data Retention

We retain contact and project inquiry information for as long as necessary to respond to your request and maintain records related to our business relationship with you. Website analytics data is retained in aggregate form and does not personally identify you. If you would like us to delete your contact information from our records, please reach out to us using the contact details below.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate or incomplete information
• Request that we delete your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us at info@thomasvilledecks.com. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please contact us: